Sunday, November 11, 2012

Measuring Influence with Employees - Blog Post Assignment

    

Choose a company that is using social media effectively to communicate with their employees, explain in a blog post:

    • What are they doing to communicate effectively with their employees?

DELL using their own community, facebook and twitter to realize using social media to communicate with employees. For their internal communication, the main topic focus on activity news, opportunities, resent performance and so on. I think communicate by social media is a very popular and efficiency way to make communication effectively. They won’t face to face talking, it can reduce time and also it is not that rigid like email. That is more flexible for a big company like DELL.

    • What are your recommendations for how they should measure their influence?

I think when people interested in DELL, products or other things. They will be also interested in the conversation content of internal things. Social media give them a lot of convenience to understand what is the real world of DELL. Everyone can see the community, facebook page and twitter page of DELL if they want. The thing we should to measure is to figure out the percentage of each page view. How many is the employees and how many belong to other consumers. Through percentage of page view we can know the sketchy influence.

    • Do you have any suggestions for improvements they could make in their communications?

I think the most important thing they should improve is the communication content. Remember what they are talking is being see by people and also affect the market. DELL’s internal conversation is more about the information staff will interested in like exchange to somewhere and what kind of honor they got recently. If they can consider some information consumers will interested in like: how is the using experience of a new product that not issue. It will attract more people to look at.

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