- Find a
company that is actively using social media (can be a company you've used
for previous assignments). In a blog post, explain:
- How
are they using social media to change their marketing?
Dell using the most popular social
media like Facebook and twitter which provide platform to people rate and talk about
it. In the year 2010, Dell operated the Social media center. This center is not
the independent department of Dell, not only the dedicated social media team,
the individual sales and product groups are all encouraged to use social media.
Using social media around all process of their business is their way to change
their marketing.
- How
well are they following the rules of PR?
1 .You’re Not in Control
DELL use this social recourse
successfully, the social media is free for users and also cheaper than other advertisements
for companies. DELL use the most of it to advertise their products and manufacturing/sales
procedures which make more people know
about it and also discuss it.
2. There is no Market for Your
Message
Social media spread all kinds of
news every day to people, the real market for DELL is those people who love it
and pay attention to it. DELL knows how to catch people’s attention so create
social media center to make professional people to make their news attractable.
3.Reach the Right Eyeballs, Not
All Eyeballs
For those people who really like
this brand and want to buy it. They will follow it on twitter and Facebook
which is the most efficiency of Social media, if you don’t like it, it won’t
appear, the news are only provide to people who really like it and follow it. This
is also the reason for Dell thinking highly about social media.
4. It’s Worse to Not be Talked
About At All
All about topics. Sometimes PR need
to create topics to people. This is the short of DELL. The information DELL provide
is kind of singleness.
- What
recommendations would you make for them to improve their efforts?
Since DELL have already done well
in social media, The only thing I recommend is provide more kinds of information
about this company, not only the products but also other things and trying to extrude
the specially of dell’s products and also the corporate culture.
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